Contact

Visits to our setting are always encouraged.  However, to avoid disappointment please book in advance.

Telephone: (01429) 273273

For general queries and to make appointments:

Mrs  G. Adamson
St John Vianney RC Primary School
King Oswy Drive
Hartlepool
TS24 9PA

For the Special Educational Needs Coordinator

Mr. M. Boagey 
St John Vianney RC Primary School
King Oswy Drive
Hartlepool
TS24 9PA

Request for paper copies

Any information found on this website can be obtained as a paper copy by contacting Mrs G. Adamson at the address giving above, or using the contact form below.

Contacting us regarding a complaint

Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed:

• Firstly, contact the appropriate school staff directly to allow for matters to be solved informally. 
• If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved. 
•  If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel. 

If you have a complaint or concern relating to trees, kindly refer to the guidance before making contact.